Come Join The Team!

CoreSpace prides itself on offering its employees an opportunity for a challenging career in a team oriented environment. As a rapidly growing company, we are always on the lookout for ambitious people with a positive attitude and commitment in a fast-paced entrepreneurial company. Whether you are a technical guru, high-production sales associate, proven manager, or an experienced financial officer, we may very well need you on our team!

CoreSpace offers Medical, Dental, Vision, 401K Matching, Profit Sharing and Personal Time Off.  We are an equal opportunity employer.

CORESPACE ACCOUNT MANAGER

Are you Dynamic? Positive? Tenacious? Detail Oriented?

Looking for a position that allows you to directly contribute to a company’s success?

 Does providing superior customer service give you a feeling of immense satisfaction?

CoreSpace is looking for an Account Manager who has what it takes to manage and grow existing accounts, support our Sales Team and provide exemplary customer service.

If you believe you have that drive, focus and determination, then send us your resume today! In return for your skills and commitment, we will support you with training, competitive compensation and opportunities to raise your career potential. We reward leaders and doers in our sales staff!

Please click this link to upload your resume and complete a quick 2 question survey:

https://www.cindexinc.com/c/305CF5

 The Account Manager will ensure that CoreSpace maximizes revenue from a portfolio of active clients by taking responsibility for all upsell/cross-sell and renewal/winback activities. A successful Account Manager will build deep relationships with clients in order to fully understand their business and provide solutions that align with CoreSpace’s products and services.  To this end, you will work closely with internal departments to ensure successful delivery of all clients’ services. The Account Manager will work across a range of accounts, from tech companies to medical companies to international accounts.

 QUALIFICATIONS:

The ideal Account Manager will possess sales or client relationship experience and be able to demonstrate success from solution sales techniques.  In addition, this role requires an analytical, technical, and entrepreneurial mindset coupled with an understanding of client relationship management.

  • 4+ years Sales, customer service or client relationship experience
  • Managed Services or IT solution selling experience a plus
  • Aptitude for learning new technologies: Cloud, Managed Services, etc.
  • Experience in building and growing relationships
  • Motivated individual who consistently strives to exceed goals and push expectations
  • Excellent communication and presentation skills, both written and verbal
  • Strong, professional presence on the phone and in person
  • Attention to detail, with the ability to think critically and creatively about the big picture
  • Proficient knowledge of Outlook, Excel, and Word
  • Coachable and enthusiastic about delivering customer service

RESPONSIBILITIES:

  • Identify and maximize growth opportunities from a portfolio of active CoreSpace clients
  • Utilize acquired knowledge of CoreSpace products and services to answer client questions and speak to any concerns
  • Make outbound calls and send emails to re-engage with clients that have been inactive
  • Collaborate well with internal departments (including Technical Support, Sales & Marketing and Business Operations)
  • Understand internal resources needed to be able to help resolve hurdles with clients
  • Advocate on behalf of clients, develop creative solutions to problems and internally escalate any concerns and reasonable requests
  • Continuously work with management to refine growth, win-back, and renewal strategies
  • Negotiate and prepare proposals/contracts and pursue ways to secure long-term relationships with clients
  • Achieve sales targets
  • Recommend service enhancements
  • Translate complex technical ideas and information into easy-to-understand terms for non-technical people
  • Work under minimal supervision, independently and/or as a member of a project team

PREFERRED SKILLS:

  • BA/BS degree preferred
  • Experience in delivering client-focused solutions based on customer needs
  • Experience working within an IT sales department or Data Center environment
  • Experience with working with a CRM, support ticketing system or digital marketing platform

 WHO IS CORESPACE?

CoreSpace is an IT Infrastructure Services Provider specializing in Cloud services, Dedicated Servers and Colocation, including PCI and HIPAA compliant solutions. CoreSpace assists customers in creating and implementing cost effective, customized IT solutions. CoreSpace is headquartered out of Dallas, owns their data center facility and is 100% woman owned.

  • Competitive salary ($40,000-$50,000 based on skills/experience), commission, benefits, PTO, 401k
  • Great Dallas location
  • Good customer reputation and loyalty
  • Largest privately held 100% woman owned Data Center in the US
  • Seasoned management team

This opening requires you to work in our Dallas headquarters, have an insatiable appetite to learn, a positive mindset, exceptionally strong communication skills and be passionate about being part of building a great company and delivering a great product!